IS THERE A DEADLINE FOR CANCELLATION ?
You can cancel your subscription any time from your profile page. As the subscription works in a 4-week cycle and we prepare your Hoppbox a little in advance you need to make sure you cancel your Hoppbox by the Friday at the end of the third week in the cycle. You will receive all the Hoppboxes that you have pre-paid for in your cycle.
The diagram below shows this in a little more detail :
A little complicated? Just drop us a line at firstname.lastname@example.org and we’ll be happy to help.